Alert Unit
One press for help. No phone. No app. Plus a Door Lock Sensor for when they can’t press.
Membership
You may be far away.
Help doesn’t have to be.
EyEagle Membership puts a 24/7 response system around your parents—connecting the people they trust with the support they may need.
EyEagle system
The help starts at home.
One simple action connects your parents to the people and response system around them.
Home Hub with Alarm
Help starts at home. A loud alarm immediately alerts people nearby.
Connected Alert
Everyone who matters knows. Family and trusted people are alerted instantly.
EyEagle app
Help, even beyond home.
EyEagle App connects your family during an emergency—whether the SOS starts from an EyEagle device or directly from the app.
SOS Anywhere
Help goes with them. Raise an SOS from the app, even away from home.
Alerts That Break Through
Emergency alerts are designed to sound through silent and Do Not Disturb settings.*
Live Response
Know who is responding, who is unavailable and where help is coming from.
*Requires supported phone settings and permissions.
EyEagle response
When your circle can’t respond,
EyEagle steps in.
24/7 human response and professional support when your family needs more help.
24/7 Response
A trained human response team, available around the clock.
PIDANA Protocol
When an alert is unresolved, EyEagle follows a prepared path from assessment to action.
Professional Support
A trained team works the response plan and coordinates the next step.
Home Visit Support
An EyEagle team member meets the family at home and helps prepare the response plan.
Hospital Readiness
Preferred hospitals, important contacts and access details are prepared beforehand.
Emergency Transport
EyEagle helps coordinate eligible emergency transport when it is needed.
Protection kit
Make home safer, too.
EyEagle assesses the bathroom, installs the right safety improvements and helps keep them maintained.
Safety Assessment
We assess where support is actually needed.
Professional Installation
Selected safety additions are installed where they matter.
Ongoing Care
Maintenance and periodic safety reviews help keep the setup effective.
EyEagle membership
Frequently asked questions.
Clear answers about the system, installation and connected response.
Does EyEagle need home Wi-Fi?
No. The installed system uses built-in 4G connectivity, so raising an SOS does not depend on the home’s Wi-Fi network. Connectivity is checked during installation.
What happens during a power outage?
The system includes backup power so it can remain available when the home’s main power is interrupted. The backup and testing process are explained during installation.
Who receives an SOS alert?
The family members, neighbours, caregivers or guards chosen for the private Nest receive the alert and its location in the EyEagle app.
Do my parents need a smartphone?
No. They can raise an SOS using the installed button. The app is primarily for Nest members who receive alerts and coordinate the response.
Can alerts get through when a phone is silent?
With the required phone permissions enabled, EyEagle emergency alerts are designed to sound through silent and Do Not Disturb settings.
What happens if nobody in the Nest responds?
With an eligible membership, the EyEagle Response Team reviews the unresolved alert, follows the approved family response plan, contacts available local support and coordinates further help when needed.
How is the system installed?
An EyEagle team member reviews the home, positions the Alert Unit (SOS button and Door Lock Sensor) and the Home Hub, connects the Nest and tests the complete alert path before handover.
Does EyEagle use cameras or microphones?
No. EyEagle provides an SOS and response system without placing cameras or microphones in the bathroom.
Be there, even when you can’t.
EyEagle gives your parents a connected response system—and gives you a clearer way to support them from wherever you are.
